Mediation Overview

What is Mediation?

• Mediation is a process guided by a neutral, impartial professional
• Mediation is voluntary and confidential
• Mediation promotes communication and joint problem solving
• Mediation provides an opportunity to reach a voluntary bilateral agreement

What are the Goals and Why Mediation?

• The aim of mediation is to complete a written agreement between the parties
• Mediation preserves the relationship of the parties
• Mediation builds trust and rapport
• Mediation fosters understanding and appreciation of differences

• Mediation promotes productive collaboration
• Mediation teaches negotiation skills that can be used in the future

How does Mediation Begin?

• Initial consultation with the Faculty Grievance Official regarding suitability of mediation with respect to the nature of the conflict
• Write a formal request for mediation detailing the circumstances (see Mediation Policy Section V.a.ii for details)
• Conduct individual interviews with the mediator to explain their viewpoints and then move to group mediation

What Happens in Mediation?

• Each party has an opportunity to describe the situation from their own perspective
• The mediator helps parties to identify issues, explore potential options and select sustainable solutions
• The mediator has no authority to impose a decision and parties maintain control over the ultimate outcome